Refund & Cancellation Policy

7-Day No-Questions-Asked Money-Back Guarantee

We want you to be 100% confident when buying HoldQR Lifetime. If for any reason HoldQR does not meet your needs, request a full refund within 7 days of your purchase.

1. Eligibility for Refunds

To receive a full refund of your one-time lifetime payment:

Your refund request must be submitted within 7 calendar days from the original transaction timestamp.
You must provide your payment transaction reference (e.g. Dodo Payment ID or receipt number) or the account email used during purchase.
Accounts terminated for violating our Acceptable Use Policy (e.g. malware distribution, phishing scams) are ineligible for refunds.

2. How to Request a Refund

Simply email our support desk with your details:

To: refunds@holdqr.com (or support@holdqr.com)

Subject: Refund Request - [Your Account Email]

Body: Please include your Dodo Payment ID or invoice receipt number.

3. Processing Time & Reversal

Once approved:

Refunds are initiated immediately via our Merchant of Record, Dodo Payments, to your original payment method (card, Apple Pay, Google Pay, or regional payment method).
Banking networks typically credit funds back to your account within 5 to 7 business days.
Upon refund completion, your account reverts to the Starter Free tier (3 dynamic QR codes). Any QR codes created beyond the free tier limit will be paused until upgraded.

4. Subscription Cancellations

HoldQR never charges recurring monthly or annual subscription fees. Because there are no recurring subscriptions, there is nothing to cancel or recurring charges to stop. You pay once, and that is all.